FAQ

Can I have my order delivered to an address other than my billing address?
Yes, when you have been transferred to Paypal the "Review Your Information" page allows you to change the postal address to the address you wish it to be delivered.

How do I contact you for questions about a product?
You can email us at queries@easterninfluence.co.uk. We will endeavour to respond within one working day.

Is your payment system safe and secure?
Our payment system utilises the renowned and securely advanced Paypal system. To add to their security our website encrypts all details entered for added assurance.

When will I receive my order?
Your goods will be dispatched and delivered within 7 days, however, on the rare occasions that this may not be possible, you will be contacted by email.

Do you deliver outside the UK and Ireland?
Yes, we welcome international orders. The cost of delivery is readjusted automatically at the "Order Review" page for the following countries: Republic of Ireland, Channel Islands, France, Germany, Netherlands and Luxembourg. For deliveries outside this region please email international@easterninfluence.co.uk for a delivery quotation.

How do I opt out of promotional emails?
You can email us at unsubscribe@easterninfluence.co.uk with the subject "unsubscribe".